Beer & Growler Notice

If your order contains Beer (Cans) or Growlers (Beer, Cider or Pink Pizzaz), please choose the Local Pick-Up option under Shipping. If Flat Rate Shipping is chosen with these items in your cart, your order will be subject to delays and/or cancellation.

Pick-Up Policy

Same-day pickup will be dependent on the volume of incoming orders and the time of day the order is placed. If same-day is not possible, orders will be available the next business day.

Pickup orders will be notified by email when the order is ready to pick-up at Mount Hope Wine Shop (2775 Lebanon Road, Manheim, PA).

Pickup times are:
Wednesday – Sunday: 11AM-6PM
*Pickup Unavailable Mon-Tue. We apologize for any inconvenience.

Please have your order number and identification when picking up your order. We ask that everyone maintain social distancing when on site.

Shipping Policy

Please Note: Due to state laws, shipping is only available to residents of Pennsylvania. You must be 21 years of age or older to place an order; Orders containing alcohol will require a signature for proof of age upon delivery. Shipping & Handling Fees below cover the UPS Adult Signature and Liquor Control Board fees.
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Wine, Spirits & Sanitizer
Order Minimum: Six Bottles
Shipping Fee: $3/Bottle +$10 Handling
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Lancaster County Cider Can Pack or Case
Shipping Fees:
$20/12-Pack OR $24/Case of 24
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If the attempt to deliver the package is unsuccessful and additional shipping is incurred for additional delivery attempts, the shipping charges, beyond the initial attempt will need to be paid by the customer.
 
When you place an order, processing can take up to 1-2 business days, and shipping time will vary from 3-5 days. It can take up to 10 business days to receive an order once it is placed.

Return/exchange Policy

At this time, we are not able to accept returns or exchanges. We apologize for any inconvenience.

Special Discounts

All featured, sale and/or discount items listed on the Mount Hope Web Store are ONLY available on the Web Store, unless otherwise noted.

Likewise, all in-store featured, sale and/or discount items are ONLY available at the locations where features, sales and discounts are listed. 

To stay up to date on the latest sales (both for Web Store or In Store), please like us on Facebook or sign up for the Royal Email List Newsletter.

Gift Certificates

We apologize for any inconvenience, but Gift Certificates are not applicable for online purchases.

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

This Privacy Policy governs the manner in which Pennsylvania Renaissance Faire (Mazza Vineyards) collects, uses, maintains and discloses information collected from users (each, a “User”) of the PaRenFaire.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Pennsylvania Renaissance Faire (Mazza Vineyards).

Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us in forms or sign-up links. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. This information is used anonymously to improve the performance of our site.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Pennsylvania Renaissance Faire (Mazza Vineyards) may collect and use Users personal information for the following purposes:
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site : We may use feedback you provide to improve our products and services.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order placed at the Virtual Box Office. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Users will not be automatically added to any of our opt-in mailing lists without their consent.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated information regarding operating systems, browsers and other generic informatoin not linked to any personal identification information regarding visitors and users with our business partners, and trusted affiliates for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys or completing ticket transactions. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find content and links on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. We encourage our Users to read the privacy policies of all websites they visit.

Changes to this privacy policy
Pennsylvania Renaissance Faire (Mazza Vineyards) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email if you have opted-in to our email newsletter. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us 
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Pennsylvania Renaissance Faire (Mazza Vineyards) PaRenFaire.com 2775 Lebanon Road Manheim, PA 17545 717-665-7021 Royalspk@PaRenFaire.com