We can ship merchandise anywhere in the United States using the shipping method of your choice. ALCOHOL CAN ONY BE SHIPPED TO RESIDENTS OF PENNSYLVANIA 21 YEARS OF AGE OR OLDER.
When you place an order, processing can take up to 3 business days, and shipping time will vary from 3-5 days. It can take up to 10 business days to receive an order once it is placed. Orders containing alcohol will require a signature for proof of age upon delivery.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
Mazza Vineyards, Inc
2775 Lebanon Road
Manheim, PA 17545
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us in forms or sign-up links. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. This information is used anonymously to improve the performance of our site.
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How we use collected information
Pennsylvania Renaissance Faire (Mazza Vineyards) may collect and use Users personal information for the following purposes:
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site : We may use feedback you provide to improve our products and services.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order placed at the Virtual Box Office. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Users will not be automatically added to any of our opt-in mailing lists without their consent.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated information regarding operating systems, browsers and other generic informatoin not linked to any personal identification information regarding visitors and users with our business partners, and trusted affiliates for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys or completing ticket transactions. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find content and links on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. We encourage our Users to read the privacy policies of all websites they visit.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.